About Chiara
UX / Product Designer — 5+ years providing clarity into complex tools
What I do
I help teams turn ambiguous workflows into fast, trusted products. At Booking.com I’ve:
cut moderation review time with a redesigned Moderation UI tool
replaced dev tickets with a self-service localization rule builder
made policy look-ups quicker through a brand-aligned knowledge base
Side project? I revived Verto.sh, rebranding and rebuilding the UI so newcomers find their first open-source issue in minutes.
How I work
Identify the real issue through talks, interviews, and sketches.
Create easy-to-use tools that let non-technical users work quickly and enjoyably.
Release small updates, check results, and grow only if data shows success.
Backstory
I began on the frontline as Content Integrity and Transparency moderator, seeing first-hand how clunky internal tools slow people (and businesses) down.
Earned a UX Associates Degree with top marks, and multiple other certifications and certificates in the field of Design Thinking, User Interfaces, Visual Design, Digital Arts….
I have spent the last years at Booking.com improving both internal tools and customer-facing flows. Off-screen you’ll find me on a long bike ride, swimming, snorkeling, or travelling.
Let’s create products that make complex work feel effortless.