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    <title>Chiara Dametto</title>
    <link>https://damet.to</link>
    <description>Chiara Dametto is a product designer who turns ambiguous workflows into fast, trusted products. Case studies from Booking.com, Verto.sh and Piatto.</description>
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      <title>Piatto: A mobile-first meal planning app for people who hate meal planning</title>
      <link>https://damet.to/work/piatto</link>
      <description>Work in progress: the goal is to take the mental load out of weekly meal planning rather than add another app to maintain.</description>
      
      <author>Chiara Dametto</author>
      <category>Piatto</category>
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      <title>Verto.sh: Rebrand &amp; UX for an Open-Source collaboration platform</title>
      <link>https://damet.to/work/verto</link>
      <description>Traffic almost doubled, the project hit Hacker News front page, and a broader mix of senior devs now promote the platform.</description>
      
      <author>Chiara Dametto</author>
      <category>Verto.sh</category>
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      <guid>https://damet.to/work/booking-content-guidelines-and-reporting</guid>
      <title>Booking.com: Content guidelines &amp; reporting redesign</title>
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      <description>Support inbound fell 8% after launch, and readability tests and stakeholder review scored the redesign 4/5.</description>
      
      <author>Chiara Dametto</author>
      <category>Booking.com</category>
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      <title>Booking.com: Localization Routing UI</title>
      <link>https://damet.to/work/localization-routing</link>
      <description>Operations teams now edit rules without dev help; translation requests move faster and satisfaction scores rose in post-launch surveys.</description>
      
      <author>Chiara Dametto</author>
      <category>Booking.com</category>
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      <title>Booking.com: New Content Moderation UI</title>
      <link>https://damet.to/work/booking-moderation-ui</link>
      <description>Median review time down 18%, confidence in decisions up 0.9 on a 5-point scale, and fewer escalations.</description>
      
      <author>Chiara Dametto</author>
      <category>Booking.com</category>
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      <guid>https://damet.to/work/content-moderators-knowledge-base-at-bookingcom</guid>
      <title>Booking.com: Content Moderators Knowledge Base Redesign</title>
      <link>https://damet.to/work/content-moderators-knowledge-base-at-bookingcom</link>
      <description>Search time down about 60%, the right doc on the first try 72% of the time against 30% before, and an internal satisfaction score of 4 out of 5.</description>
      
      <author>Chiara Dametto</author>
      <category>Booking.com</category>
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      <title>Booking.com: Content Moderation Report (DSA) Visual Design</title>
      <link>https://damet.to/work/booking-moderation-report</link>
      <description>avg. 3-min read, 85% of internal reviewers called it &quot;clear &amp; informative&quot;, and audit time went down 15%.</description>
      
      <author>Chiara Dametto</author>
      <category>Booking.com</category>
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      <guid>https://damet.to/work/bankon</guid>
      <title>UX Design Institute: User Interface design for a responsive, personal banking web app</title>
      <link>https://damet.to/work/bankon</link>
      <description>A responsive banking UI for desktop, tablet and phone, with its own colour, type and icon system, taken through nine rounds of mentor feedback and handed over as a labelled, ordered Figma file.</description>
      
      <author>Chiara Dametto</author>
      <category>UX Design Institute</category>
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      <guid>https://damet.to/work/uxhotels</guid>
      <title>UX Design Institute: UX Research and Design of a hotel aggregator website from scratch</title>
      <link>https://damet.to/work/uxhotels</link>
      <description>A medium-fidelity clickable prototype of the whole search-to-payment flow, tested and revised with users, plus an annotated wireframe set written for developer hand-off.</description>
      
      <author>Chiara Dametto</author>
      <category>UX Design Institute</category>
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